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Terms & Conditions

1. Acceptance of Terms

By accessing this website and placing an order, you agree to these Terms & Conditions. Please read them carefully before using the site or purchasing our products.

2. Products and Availability

All jewellery displayed on the site is subject to availability. We make every effort to present the colours, materials, and details of our products accurately; however, slight variations may occur due to screen settings, lighting, or the natural characteristics of the materials.

3. Orders and Payment

  • Orders are confirmed once payment has been successfully processed.

  • We accept payments via credit/debit cards, PayPal, and other payment methods available on the website.

  • All prices are displayed in Euros (€). Depending on the customer's location, prices may also be shown in the local currency through the currency conversion option available on the website.

  • Currency conversions are provided for convenience, and the final amount charged may vary slightly depending on the customer's payment provider or exchange rate.

4. Shipping and Returns

  • Delivery times may vary depending on the destination, shipping method, and product availability.

  • All orders are shipped according to our Shipping Policy and Refund Policy.

  • Any customs duties, import taxes, or additional fees required by the customer's country are the responsibility of the customer.

5. Right to Return / Exchange

Customers may return or exchange products in accordance with our Refund Policy. Please review our Refund Policy for detailed information regarding eligibility, time limits, and return conditions.

6. Intellectual Property

All website content – including text, images, logos, product designs, and website layout – is the property of GINKORIA and may not be copied, reproduced, modified, distributed, or used without prior written permission.

7. Limitation of Liability

GINKORIA is not responsible for:

  • Issues caused by misuse of the website or products;

  • Delivery delays caused by couriers, customs procedures, or external factors beyond our control;

  • Loss or damage resulting from improper use, handling, or care of purchased products.

8. Privacy

Your personal data is handled and protected in accordance with our Privacy Policy.

9. Governing Law

These Terms & Conditions are governed by applicable consumer protection laws and regulations. Any disputes will be handled in accordance with the applicable laws of the relevant jurisdiction.

10. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. The latest version will always be available on our website.

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